The website uses SSL and HTTPS technology and is powered/hosted by WooCommerce . All credit/debit card transactions on this site are processed using WhooCommerce Payments/Stripe and PayPal. We do not store any credit/debit card information on or off-line.
We accept most major credit and debit cards. We accept payments via Paypal, Apple Pay and Google Pay.
If your debit or credit card has been declined it could be for any number of reasons, or you may simply have entered the information incorrectly. Please note that it is your bank or card issuer that has declined the transaction so please contact them for information.
Please email info@keepdabeat.com. If you have already received your items they must be returned unused and in their original condition. We will refund the full value of items ordered minus our initial shipping costs within 30-days.
If you receive a damaged or faulty item from us please contact us first by email at info@keepdabeat.com and we will provide you with returns information.
We will wait for all pre-order items to come into stock then ship the order. Pre-order shipment dates are subject to change due to manufacturing and delivery changes.
Once you receive an order number on your confirmation screen you know that we have received your order without any issue. We send out an automatic confirmation email confirming this and another when payment has been successful received and the good have been shipped.
All orders are shipped within 3-days Monday to Friday if placed before 2PM GMT/BST and on Mondays if placed over the weekend.
If you have selected a priority shipping service then it will be despatched same day, if placed before 1PM GMT/BST.